For independent restaurants

The loyalty program that works while you sleep.

Replate is an AI agent that automatically rewards your best customers, re-engages lapsed diners, and fills your slow nights — without you lifting a finger.

Available now $49/mo
Recent win-back
Sarah K.
Last visit 47 days ago
Offer sent: 20% off Tuesday
Sent yesterday
Loyal customer alert
Marcus T.
12 visits in 90 days
Surprise reward earned
Active
Slow night boost
Tuesday 5–7pm
Off-peak offer queued
Double points · 8 guests targeted
Queued
The problem

Enterprise loyalty tools were built for chains. You run a restaurant.

70% of restaurants are independent operators — and nearly all of them have no meaningful loyalty program.
5x more expensive to acquire a new customer than to keep an existing one. Yet most independents spend everything on ads and discovery.
15–25% average sales increase for independent restaurants that implement a real loyalty program. Not a punch card. A program.

The tools that exist for independent restaurants are either too simple (digital punch cards that do one thing) or too complex (enterprise platforms designed for 50+ locations with a dedicated ops team). There's nothing built for the owner who wants real results without hiring a marketing agency.

Replate is that tool. AI-native, setup in an afternoon, works while you prep and service and close.

How it works

Three loops. Fully automated.

01

Identify your best guests

Replate reads your customer data and builds a live picture of every guest: visit frequency, average spend, favorite dishes, lapsed months. No manual input. No spreadsheets.

Sarah K.
Marcus T.
Priya M.
James R.
Linda C.

Guest value score

02

Send the right offer at the right moment

AI analyzes each guest's behavior and triggers personalized offers: win-back for lapsed diners, surprise rewards for top visitors, urgency messaging for guests on the edge of dropping off.

Replate for Osteria Lucca
"We miss you, Sarah! It's been 47 days since your last visit. Come back Tuesday and enjoy 20% off your entire bill — on us."
Opened 2h ago · 1 reply
03

Fill your slow nights automatically

Replate learns your quiet periods and builds targeted campaigns: double points on Tuesday evenings, off-peak happy hour promotions, early-week incentives. Empty chairs become repeat customers.

Mon
Tue
Wed
Thu
Fri
Sat
Suntarget

Off-peak: Tuesday & Sunday

What you get

Results independent restaurants actually see.

15–25% sales lift

Restaurants running AI loyalty programs see repeat visit rates jump and average ticket sizes grow as guests feel recognized and rewarded.

Zero manual work

No campaigns to build. No segments to manage. No reports to chase. Replate runs the loop every day, sends what matters, stops what doesn't.

Real customer intelligence

Know who your best guests are, why they leave, and what it takes to bring them back. Not gut instinct — data-driven decisions you can act on.

Works while you sleep

Your best customers get recognition and your lapsed guests get nudged — even at 2am. That's the difference between hoping people come back and making it happen.

$49/mo
Per location. No setup fee. Cancel anytime.
Includes: AI guest segmentation, automated offers, win-back campaigns, off-peak targeting, weekly performance digest.

"Your best customers are your best marketing. Stop spending to find new ones while the ones you already have slip away."

Replate

Built for restaurants that understand the value of a repeat customer.

Replate is an AI agent that runs your loyalty program like a dedicated marketing team — always learning, always working, always tuned to your specific guests.